How can I determine if the problem is with my system or with the hard drive? My internal hard disk drive may be defective, how can I test it? My internal hard drive may be defective, how can I test it? READ EVERYTHING.Īccording to Seagate the makers of Maxtor, you have a DiamondMax 10 (6L080M0). Follow what is recommended from the manufacturer below. If the following determines you have hard drive failure then you may have to purchase a new HD. You will need to use that part number when Instead, they have Part Numbers printed on the

External USB products like FreeAgent and OneTouch do not have ST model numbers. When you submit a drive for return to Seagate through the online Warranty and Returns process, the form will ask for your Serial Number, Model Number and SeaTools Test Code. The drive is, in fact, bad and that there is virtually no chance that a good drive is being returned. The online RMA submission system will use the SeaTools Test C code number to help process the exchange of your product. SeaTools Test Codes are based on the type of test that failed and the product serial number. Selecting this icon will display a box with three tabs of information about the failure - hints, warranty checking with a SeaTools Test CodeĪnd the log file with test results. Lid warranty test, it will display this File Info icon: It supports only SCSI or Fibre Channel drives and is designed for use with servers and workstations by supporting tests of multiple drives simultaneously as well as sequentially.When SeaTools for Windows determines that a drive has failed a va The enterprise edition is still provided as a legacy version for Seagate hard disks only.

It supports analysis for disks connected via PATA/ SATA, USB, IEEE 1394, SAS and SCSI. The Windows version of SeaTools supports any hard disk regardless of manufacturer. It can be downloaded as a bootable ISO image from the Seagate website. SeaTools for DOS comes in a package with the FreeDOS operating system.

It was created by Seagate in response to the fact that more than one third of all drives sent in for repair were actually not defective at all, thus creating unnecessary costs for retailers and the company by having to ship and analyze such disks. indicators and drive information, and perform advanced tests. It can perform short and long drive self-tests and read/write tests, extract S.M.A.R.T. SeaTools is software to test and analyze hard disks on a hardware level.

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